Refund Policy

Return Eligibility

At LazyFarmGirl, we strive to ensure that you are fully satisfied with your purchase. To be eligible for a return, please adhere to the following conditions:

• Items must be returned within 30 days of receipt.
• Products must be in their original condition, unused, and in the original packaging.
• Customized items are not eligible for return unless they are defective or incorrect.

Process for Initiating Returns

If you wish to initiate a return, please follow these steps:

• Contact our customer service team at support@lazyfarmgirl.com to request a return authorization.
• Provide your order number and the reason for the return.
• Once approved, you will receive instructions on how to return the item.

Refund Methods and Processing Time

Refunds will be processed using the original payment method. Please note the following:

• Refunds are typically processed within 7-10 business days after we receive the returned item.
• Depending on your bank or credit card provider, it may take additional time for the refund to appear in your account.

Special Cases

In the event you receive a damaged item or the wrong item, please follow these steps:

• Contact us within 48 hours of receiving your order with photographic evidence of the issue.
• We will arrange for a replacement or refund at no additional cost to you.

Exceptions to the Policy

While we strive to be accommodating, certain items are non-returnable, including:

• Customized products that have been personalized according to your specifications, unless they are defective.
• Gift cards and downloadable items.

Thank you for choosing LazyFarmGirl for your gifting needs. We appreciate your understanding and support!